Our Story

Brookwell Billiards started with a desire to solve these industry-wide problems:

1) Search results for pool table services are crowded with lead-generation pages, generic websites, and companies who hand off responsibility to a separate company who then shows up at your home, often completely unmentioned.

2) Pool table services are not governed by a single nationwide trade license.

The results of these problems?

• Customers often don’t know the people who show up to their home.

• We often get calls from people asking if we could stop by and “level it properly”.

• People don’t get the high quality service they are paying for.

Our Mission

The team here at Brookwell Billiards is working relentlessly to not just provide the best quality of service we possibly can, but to improve the billiard services industry as a whole.

All billiard services are covered under our multi-year warranty which outlines our quality thresholds. Our warranty covers the service that you are hiring us to do and says we are responsible for doing it to the outlined quality*. Meaning you can rest knowing problems such as your table not being level, the seams not being even, or felt not being stretched properly, aren’t going to be problems you get stranded with.

Why Choose Us

Our business is focused on hard work, honesty, and a deep respect for our customers:

• We can often provide a clear price on the first call.

• We answer quickly and are reachable for 13 hours every day.

• We send reminders over email or text before the job.

• We follow up after every job to understand the experience you had and to improve our service.

• We have a 2-year warranty that protects you against damage caused by us.

  *(Read the warranty for exact details).

• We are relentlessly improving and driven to provide top-notch service.

What began as a small, local business has turned into a reliable company who is now trusted by many and who is actively improving. We know that moving a pool table isn’t just about getting it from point A to point B – it’s about ensuring it’s handled with the highest level of care and precision possible.

Thanks for Choosing Us

Brookwell Billiards is owned by a technician who started in the billiard services industry at 18 years old. I’m very grateful for the opportunity to serve so many amazing customers. It’s been a privilege to help you move and maintain your pool tables.
Thank you for putting your trust in Brookwell Billiards – we won’t let you down.